Ummm…I saw your number on my Caller ID…Did someone there call me?
On a daily basis, our District Office receives between 200-400 calls from constituents—some dealing with ongoing issues, and some making their very first attempt to reach us for assistance. About 75% of our time each day is spent receiving and returning constituent calls.
Although Caller ID is a wonderful invention in many ways, this mechanism has also resulted in much confusion for our Council Member, our 5 District Office Staff Members, and our 2 interns who use our phones daily.
Unless your phone does not have a voice answering system, our staff will always leave a message for you, which will give the name of the person who called you, and what the call was regarding.
If you see our number pop up on your phone, kindly take a minute to check your messages, so that you can ask for the specific person who called you when we answer the office phone, to cut down on confusion on your end of the phone and ours.
Thank you!
Although Caller ID is a wonderful invention in many ways, this mechanism has also resulted in much confusion for our Council Member, our 5 District Office Staff Members, and our 2 interns who use our phones daily.
Unless your phone does not have a voice answering system, our staff will always leave a message for you, which will give the name of the person who called you, and what the call was regarding.
If you see our number pop up on your phone, kindly take a minute to check your messages, so that you can ask for the specific person who called you when we answer the office phone, to cut down on confusion on your end of the phone and ours.
Thank you!
posted by Letitia James at 3:10 PM
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